One place for customer history, leads, and pipeline. Your sales team avoids duplicate work, collaborates more effectively, and ensures no lead or customer is forgotten.
CRM Sales
Close more deals with AI Assisted Sales
Dynamics 365 Sales gives your sales team a single overview of customers, leads, and pipeline. With AI, real-time insights, and automated processes, you can strengthen relationships, predict results more accurately, and accelerate sales.
CRM Sales services
Sales Management
With Sales Mangement, you get a united system for leads, activities, and pipeline. Increase your efficiency and gain clear prioritization across the sales organization.
AI-driven Sales
AI and Copilot strengthen sales with recommendations, forecasts, and automated tasks so your sales team has a better foundation to focus on customers and close more deals.
Membership Solutions
Unified CRM for administration, memberships, communications, and events. Better oversight for the organization – stronger experiences for members.
Core Focus Areas
01
Sales Management Without Doubt
02
AI and Real-Time Insights
Copilot prioritizes leads, recommends next steps, and optimizes the sales process. Real-time analytics enable quick responses to market changes and help uncover new growth opportunities.
03
Stronger Relationships, Better Results
By consolidating customer data, history, and preferences, your sales team gains insight into who to contact, when, and with what message. This leads to better conversations, higher win rates, and stronger customer relationships.
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"We can now increase our relevance to customers by delivering tailored services we know matter to them. They'll experience faster response times, and we'll be better equipped to understand their needs because we now have access to behavioral and transactional data on an entirely new level."
Dynamics 365 – One Unified CRM Platform for the Entire Customer Journey
Dynamics 365 Customer Engagement (CRM) connects Sales, Marketing, Customer Service, and Field Service in a single platform. When your teams share data and insights across functions, processes become more efficient and customers experience a seamless, personalized dialogue.
Sales prioritizes the right leads and drives predictable growth
Marketing delivers targeted campaigns powered by real-time data
Customer Service ensures fast, consistent responses – supported by AI
Field Service optimizes scheduling and delivers better on-site experiences
The result is stronger customer loyalty, improved collaboration across the organization, and a clear bottom-line impact.
CRM Sales in Context
CRM Sales isn’t just about logging more data; it's about freeing up time, creating clarity, and making your sales efforts more effective. With Dynamics 365 Sales, your sales team gets a tool that guides them through the entire process: from first contact to closed deal. AI and automation cut down on manual tasks, while real-time insights give leadership the control to manage performance and forecast results. In short: less guesswork, more sales.
At Context&, we combine deep technical expertise in Dynamics 365 with a sharp understanding of modern sales. That means we don’t just implement a system, we make sure it’s adopted, embedded in your daily operations, and tailored to your culture and sales processes. You get a smarter, faster, more predictable sales engine.
Your Context. Our Starting Point.
At Context&, we get your context before we build your solution. Whether you’ve got questions or just need a fresh perspective, we’re here to listen – and to help.
Get in touch. We’re ready when you are.
Ian Alan Dickie
AI Business Solutions
