Anniina Rousu
Introduction
Anniina works as a consultant in the Context& team, and her areas of expertise include AI agents, conversational solutions, and low-code automations. She designs and builds agents using Microsoft Copilot Studio and the Power Platform that connect natural interaction to real business processes—from technical implementation to governance models, escalation paths, and the safe adoption of AI. For her, building agents means designing controlled interfaces between people, data, processes, and accountability.
Anniina holds a Master of Theology degree (University of Helsinki), majoring in philosophy of religion. Her strength lies in combining analytical, systems-oriented thinking with strong communication skills to create human-centric AI solutions. Her studies in ethics and moral philosophy bring a strong ethical perspective to her work: she highlights the ethical questions involved in adopting and leveraging AI. She is also an author, and her interest in power, influence, and human behavior is reflected in how she approaches AI and its adoption in organizations.
Areas of expertise
Design and development of AI agents using Microsoft Copilot Studio
Multi-agent solutions, including an HR agent supporting operational HR work
Low-code automations: Power Automate, Dataverse, SharePoint, Teams, and the Power Platform
AI governance, escalation paths, and safe use
AI adoption and organizational change
Considering ethical perspectives in AI adoption and use
Communication between business and technology, and consulting client work
Certifications and badges
System Development Professional, Microsoft Power Platform (Taitotalo) – modules of a vocational qualification in information and communication technology, completed May 2026
Microsoft Agent Academy: Recruit – Building Copilot Studio agents, completed April 2026
Microsoft Agent Academy: Operative – Multi-agent systems, AI security, and MCP integrations, completed June 2026