Sanna Jackson

Sanna is an expert and architect in Microsoft 365 solutions and information management, with a particular focus on intranets and SharePoint Online‑based document management. She has a broad area of expertise ranging from technical solution architectures and governance to user interfaces and usability.

Sanna has participated in numerous customer projects as a consultant and trainer, with key competencies in SharePoint‑based information management and communication, as well as other Microsoft 365 services for knowledge work, including the use of artificial intelligence within SharePoint environments.

Certifications and education

• Microsoft Certified Professional (MCP)

• Microsoft Certified IT Professional (MCITP)

• Microsoft Certified Trainer (MCT)

• Microsoft Specialist: Programming in HTML5 with JavaScript and CSS3

• Nintex Certified: Nintex Workflow Pro and Admin

Areas of expertise

• User interface and usability design

• Document and information management solutions in Microsoft 365 environments

• SharePoint intranet solutions

• Utilising artificial intelligence in SharePoint environments

• Microsoft 365 administration