Operational AI built across the Microsoft ecosystem
Microsoft AI Agents from Context& help organizations operationalize AI across customer service, sales, contact center operations, and enterprise workflows through Microsoft Copilot, Dynamics 365, Azure AI, and Microsoft 365.
We build scalable AI solutions connected directly to business processes, enterprise systems, and operational workflows - designed for measurable business value and operational reality.
Because without your context, it’s just tech.
Microsoft & D365 Agents services
Customer Service Agents
Customer Service agents help organizations automate support workflows, improve response times, and strengthen customer experiences across the Microsoft ecosystem. By combining Microsoft Copilot, Azure AI, Dynamics 365, and contact center platforms, AI is embedded directly into customer interactions, enabling scalable automation, connected enterprise knowledge, and efficient service operations.
Core Focus Areas
OPERATIONAL AI
AI creates the most value when connected directly to customer interactions, operational workflows, business applications, and enterprise systems across the Microsoft ecosystem.
MICROSOFT AI
We help organizations operationalize Microsoft AI across Dynamics 365, Microsoft Copilot, Azure AI, Microsoft 365, and Power Platform - securely, pragmatically, and at scale.
ENTERPRISE WORKFLOWS
Modern AI solutions require governance, orchestration, automation, and operational integration. We build enterprise AI designed for real business execution and measurable business value.
“We can now increase our relevance to customers by delivering tailored services we know matter to them.”
MICROSOFT AI AGENTS IN CONTEXT
Microsoft AI agents become significantly more valuable when connected directly to enterprise systems, customer interactions, operational workflows, and business processes.
At Context&, we help organizations operationalize Microsoft AI across Dynamics 365, Microsoft Copilot, Azure AI, Microsoft 365, and Power Platform - creating scalable AI solutions designed for operational reality and measurable business value.
From customer service and sales to omnichannel engagement and enterprise automation, we help organizations scale operational AI securely across the Microsoft ecosystem.
Ready to operationalize Microsoft AI across your business?
Whether you are exploring Dynamics 365 AI, Microsoft Copilot, AI-powered customer experiences, or operational AI workflows, we help organizations build scalable Microsoft AI solutions designed for real business impact.
