Better agents with AI-ready data
The era of AI brings in new requirements to your data. To truly get the most value of AI and agentic tool, your data should be ready.
The value of AI-enabled data for Agents
AI-enabled data is a game-changer for organizations that rely on agents. It makes them smarter and more context-aware – whether you’re using them in customer service, sales, or support. Data that’s ready for AI and integrated into your daily workflows means that
Agents have instant, relevant insights during user interaction
Repetitive tasks can be automated, freeing up time for high-value work
You get recommendations, next-best actions, and knowledge articles in real time
You reduce errors and improve consistency with AI-driven guidance
You continuously learn and adapt from every interaction, driving ongoing improvement.
Microsoft Copilot Studio lets you move beyond static dashboards and embed intelligence directly into the tools your agents use every day. With AI-ready data, you take a key step toward a truly data-driven, AI-augmented organization.
Our approach ensures that your agents get the right data support from day one and that your organization is set up to scale AI capabilities over time
Getting started with better data for AI
Identifying your data pain points
It’s not uncommon that organizations struggle with fragmented information, slow response times, and inconsistent user experiences. We always start by mapping out your agent workflows, identifying your unique pain points, and clarifying where AI and data can add the most value.
Creating wins and laying the foundation
With you, we design and implement AI-powered solutions. This includes creating new data protocols, integrating relevant data sources, and building intelligent prompts and automations to ensure a seamless user experience. We focus on quick wins, such as automated case summaries and real-time knowledge questions, while laying the foundation for more advanced capabilities through improved data governance.
More efficient agents
With AI-ready data, your agents become more efficient, effective, and empowered. You’ll get faster resolution time, higher user and customer satisfaction, and a culture of continuous learning. As your data maturity grows, you can scale AI capabilities across more teams and use cases.
The benefits of data & agentic AI
Real-time, contextual insights
With the right data, you set your AI agents up to get the right information at the right moment, so they make the right decisions and deliver a more personalized service.
Automation frees up time
The better your data, the more AI can take over. Let AI handle repetitive tasks, data entry, and knowledge retrieval.
Scalable, adaptable, secure
Start small and scale as your needs evolve and your data foundation grows. Copilot Studio’s flexible architecture and enterprise-grade security ensure you can expand AI capabilities with confidence.
Other Data & Insights services
Data & strategy
Data & Microsoft Fabric
Data & analytics
Your Context. Our Starting Point.
At Context&, we get your context before we build your solution. Whether you’ve got questions or just need a fresh perspective, we’re here to listen – and to help.
Get in touch. We’re ready when you are.
