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Konkurrentsammenligning Agent (Købstædernes Forsikring)

AI advisor that compares KF's insurance products head-to-head with competitors in seconds.

Copilot Studio Agent Copilot Studio Dataverse Medium 6–8 weeks for PoC (kickoff → PoC testing); production rollout after follow-on data curation work
About this agent

Conversational agent that lets KF's sales advisors perform 1:1 product and coverage comparisons between KF and competitors (Alm Brand, Tryg, Topdanmark, LB, IF) across indbo-, ulykkes- og kæledyrsforsikring. The advisor asks in natural language; the agent returns a structured comparison table (selskab A, selskab B, KF+, vurdering) grounded in curated policy documents — replacing phone calls, PDF hunting and competitor-website browsing during live sales conversations.

Key capabilities

What this agent does

  • Conversational comparison of insurance coverages across KF and named competitors (Alm Brand, Tryg, Topdanmark, LB, IF) in natural Danish.

  • Structured output — returns comparison tables with selskab A / selskab B / KF+ / vurdering columns, ready to paste into sales notes.

  • Grounded retrieval from curated KF and competitor policy knowledge stored in Dataverse, with a single source of truth per product line.

  • Supports the three in-scope product lines from the PoC — indbo-, ulykkes- og kæledyrsforsikring — with a pattern ready to extend to new lines.

  • Deployed inside the governed 'Copilot Agents - Dev' Power Platform environment with Entra ID auth and the Context& ALM/release pattern.

Business value

What you can expect

Measured as reduction in mis-statements about competitor coverage during live sales dialogue (every claim is grounded in the curated source).

Measured as consistency of answer across advisors and reduced dependency on a few product experts to triage comparison questions.

Measured as seconds-to-answer vs. the previous manual process (phone, PDF search, competitor websites — typically many minutes).

Target audience

Who benefits

Sales Advisor (Rådgiver) Sales Manager (Salgschef)