Konkurrentsammenligning Agent (Købstædernes Forsikring)
AI advisor that compares KF's insurance products head-to-head with competitors in seconds.
Conversational agent that lets KF's sales advisors perform 1:1 product and coverage comparisons between KF and competitors (Alm Brand, Tryg, Topdanmark, LB, IF) across indbo-, ulykkes- og kæledyrsforsikring. The advisor asks in natural language; the agent returns a structured comparison table (selskab A, selskab B, KF+, vurdering) grounded in curated policy documents — replacing phone calls, PDF hunting and competitor-website browsing during live sales conversations.
What this agent does
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Conversational comparison of insurance coverages across KF and named competitors (Alm Brand, Tryg, Topdanmark, LB, IF) in natural Danish.
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Structured output — returns comparison tables with selskab A / selskab B / KF+ / vurdering columns, ready to paste into sales notes.
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Grounded retrieval from curated KF and competitor policy knowledge stored in Dataverse, with a single source of truth per product line.
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Supports the three in-scope product lines from the PoC — indbo-, ulykkes- og kæledyrsforsikring — with a pattern ready to extend to new lines.
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Deployed inside the governed 'Copilot Agents - Dev' Power Platform environment with Entra ID auth and the Context& ALM/release pattern.
What you can expect
Measured as reduction in mis-statements about competitor coverage during live sales dialogue (every claim is grounded in the curated source).
Measured as consistency of answer across advisors and reduced dependency on a few product experts to triage comparison questions.
Measured as seconds-to-answer vs. the previous manual process (phone, PDF search, competitor websites — typically many minutes).