Business Central Cloud Update Service

Running Microsoft Dynamics 365 Business Central in the cloud means continuous updates. This ensures security and access to new functionality, but also requires apps, integrations, and custom extensions to remain compatible. 
 
With Context&’s update service, we take full responsibility for managing Business Central updates safely and predictably — without disrupting operations. 

Who is it for? 

Companies using Business Central Online/Cloud/SaaS that want reliable update management. 

What’s included? 

The update service consists of two parts: 
 
Standard Business Central: 

• Updates of Business Central standard 

• Updates of supported Microsoft AppSource apps 

• Updates of Context& standard extensions and integrations 
   

Customer-specific extensions (PTEs): 

• We ensure your custom extensions continue to work after each update. 

How we work 

Microsoft releases two major updates and up to ten minor updates each year. We handle the full update process end-to-end. 
 
This includes: 

• Creating a copy of your production environment 

• Testing updates in a sandbox environment 

• Updating production during the agreed update window 

• Informing you of relevant changes in Business Central and supported apps 

Prerequisites 

• App registration in Microsoft Entra for automation 

• At least one available sandbox environment  

The service covers one production environment and one sandbox. Additional environments can be added.