Our Advisory Services ensure that your Microsoft environment continuously supports your business goals. Dedicated trusted advisors work closely with your IT organization to provide proactive guidance, structured development and reliable incident support, so your environment stays relevant, secure and well governed.
A Microsoft environment evolves constantly. New features are released, priorities shift and technical complexity increases. Without structured advisory and governance, organizations risk underutilizing capabilities, reacting too late to change and losing alignment between technology and business needs.
Context& Advisory Services provide continuity and direction. Instead of fragmented support or one-off initiatives, you gain a trusted advisor model that combines proactive guidance, reactive incident handling and targeted expert services. Advisors understand your environment, your goals and your roadmap, and help steer development in a controlled, value-driven way.
The result is clarity and momentum. Your Microsoft environment develops in line with best practices and business priorities, while risks, incidents and operational overhead are handled predictably and transparently.
Your dedicated trusted advisors work closely with your IT professionals. They maintain deep knowledge of your environment, meet with you regularly to update roadmaps and review new Microsoft features, and ensure you benefit fully from your platform capabilities.
When unexpected incidents occur, our on-call expert network provides reliable Tier 3 support for Microsoft Cloud products. Incidents can be escalated through Microsoft Premier Support when required.
You define ticket volumes, service hours, response times and availability. Standard service hours are 9:00 to 17:00, and monthly reporting provides full transparency on ticket status and progress.
We help automate administrative tasks such as license management and recurring operational processes, freeing up your IT specialists’ time. Automation is tailored to your environment and needs.
Advisory Services can be extended with fixed-price services covering areas such as security, change management, environment monitoring, governance models, champions networks, Credit Claims and SOC services.
The Power BI Advisor Service provides access to an experienced consultant who helps mature your analytics and reporting capabilities. Workshops strengthen internal skills and support best-practice implementation.
Executive Evergreen sessions are designed for IT and business leadership. Senior consultants present the Microsoft cloud roadmap, current developments and practical examples, supporting strategic dialogue on cloud adoption and maturity.
Let’s establish a trusted advisor model that supports your goals and keeps your environment aligned and evolving.