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Advisory Services

Proactive advisory that keeps your environment aligned and evolving

Our Advisory Services ensure that your Microsoft environment continuously supports your business goals. Dedicated trusted advisors work closely with your IT organization to provide proactive guidance, structured development and reliable incident support, so your environment stays relevant, secure and well governed.

Ali Shah Ravn sitting on stairs working

The value of Advisory Services

A Microsoft environment evolves constantly. New features are released, priorities shift and technical complexity increases. Without structured advisory and governance, organizations risk underutilizing capabilities, reacting too late to change and losing alignment between technology and business needs.

Context& Advisory Services provide continuity and direction. Instead of fragmented support or one-off initiatives, you gain a trusted advisor model that combines proactive guidance, reactive incident handling and targeted expert services. Advisors understand your environment, your goals and your roadmap, and help steer development in a controlled, value-driven way.

The result is clarity and momentum. Your Microsoft environment develops in line with best practices and business priorities, while risks, incidents and operational overhead are handled predictably and transparently.

Getting started with Advisory Services

Understand your goals and current state

We establish a shared understanding of your business objectives, technical environment and current challenges. This forms the foundation for relevant advisory and prioritized development.

Lilian Stenholt from Context& drinking a coffee

Set a clear advisory and support rhythm

We define how we work together through regular advisory meetings, evergreen sessions and a transparent support setup tailored to your needs.

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Continuously improve and stay aligned

Your environment is reviewed, adjusted and developed over time, ensuring that new capabilities are adopted where they create value and that risks are addressed early.

Elisabeth and Anne Sofie from Context&

The benefits of Advisory Services

Proactive advisory with trusted advisors

Your dedicated trusted advisors work closely with your IT professionals. They maintain deep knowledge of your environment, meet with you regularly to update roadmaps and review new Microsoft features, and ensure you benefit fully from your platform capabilities.

Reactive services for incident response

When unexpected incidents occur, our on-call expert network provides reliable Tier 3 support for Microsoft Cloud products. Incidents can be escalated through Microsoft Premier Support when required.

You define ticket volumes, service hours, response times and availability. Standard service hours are 9:00 to 17:00, and monthly reporting provides full transparency on ticket status and progress.

Automated services

We help automate administrative tasks such as license management and recurring operational processes, freeing up your IT specialists’ time. Automation is tailored to your environment and needs.

Value-added advisory services

Advisory Services can be extended with fixed-price services covering areas such as security, change management, environment monitoring, governance models, champions networks, Credit Claims and SOC services.

Power BI Advisor Service

The Power BI Advisor Service provides access to an experienced consultant who helps mature your analytics and reporting capabilities. Workshops strengthen internal skills and support best-practice implementation.

Microsoft 365 Executive Evergreen

Executive Evergreen sessions are designed for IT and business leadership. Senior consultants present the Microsoft cloud roadmap, current developments and practical examples, supporting strategic dialogue on cloud adoption and maturity.

Ready for proactive advisory that keeps your Microsoft environment on track?

Let’s establish a trusted advisor model that supports your goals and keeps your environment aligned and evolving.

Jannie Benfeldt Guldbrandsen
Head of Application Management
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