Lead the Future of Sales & Service with AI
Make AI work for sales and service
Reserve your spot and see how AI agents in Dynamics 365 help sales and service teams work faster and smarter.
About the webinar
Sales and service teams are under pressure to respond faster, work smarter, and deliver consistent quality without adding complexity or headcount.
In this webinar, you’ll see how the latest Dynamics 365 Sales and Customer Service agents, powered by Copilot and integrated across Microsoft 365, help organizations automate routine work, support employees in real time, and make better decisions across the customer lifecycle.
The focus is practical: what problems AI can solve today, how it fits into existing ways of working, and what it takes to adopt it responsibly.
What we'll cover
How AI agents reduce manual work and support sales and service teams in daily operations
Live demos of Sales Agent, Customer Service Agent, and Research Agent in realistic scenarios
How the agents work inside Dynamics 365 and Microsoft Teams, where users already spend their time
How to get started quickly — with governance, security, and scalability built in
How orchestration and dynamic settings give you control without slowing teams down
Why attend
Understand where AI delivers real value in sales and service today
Get clarity on what to implement first and what can wait
Leave with a clear adoption path grounded in best practices and real implementations
This webinar is for business and IT leaders who need AI to work in practice, not just in presentations.
