Indutrade Develops Skills from AI to Cybersecurity
Key outcomes
Indutrade and Context& provide recurring training sessions for personnel across subsidiaries, covering modern work methods, tools, artificial intelligence, and cybersecurity.
Training needs are identified through feedback, support tickets, and an annual IT survey, ensuring relevant and timely sessions.
The long-term collaboration expanded to Copilot Adoption Service, supporting the adoption of Microsoft 365 Copilot across subsidiaries.
The challenge
Indutrade and its subsidiaries needed to strengthen skills across various business areas and support functions, including modern work methods, Office tools, artificial intelligence, and cybersecurity. Training needs emerged from systematically collected feedback, incoming support tickets, and an annual IT survey.
“Context& contacts feel like colleagues – A friendly atmosphere and strong expertise behind it.”
“And from my experience, that’s quite rare. Something has been done really right in Context&’s recruitment process to bring in a lot of good people for the job.”
“I think it’s very important that we chose Context& for this service because it’s too much to expect people to figure out using AI on their own. The transition of work requires a lot of effort, and it needs support and training.”
The solution
Indutrade and Context& organized recurring training cycles lasting approximately three months, with breaks for reflection and planning. Training sessions covered Power Platform, Office tools, artificial intelligence, and cybersecurity. Context& provided trainers with expertise in selected areas. The collaboration expanded to Copilot Adoption Service, enabling Indutrade and its subsidiaries to adopt Microsoft 365 Copilot.
About Indutrade
Indutrade operates in the import and sales of components and systems and in the development, production, and marketing of its own products.
The result
Participants gained awareness and understanding of relevant tools and methods. Training sessions highlighted potential development areas and revealed opportunities such as process automation with Power Automate. Regular training contributed to a decrease in support ticket volumes. A training session on artificial intelligence led to strong interest in adopting Microsoft 365 Copilot.
Your Context. Our Starting Point.
At Context&, we get your context before we build your solution. Whether you’ve got questions or just need a fresh perspective, we’re here to listen – and to help.
Get in touch. We’re ready when you are.
Discover what we do
Agentic AI
Business Continuity & Advisory Services
CRM Marketing
CRM Sales
Customer Service and Support Solutions
Custom Solutions
Data & Insights
ERP
Modern Workplace
Projectum xPM
Web & E-commerce
Cloud infrastructure and solutions
Cybersecurity and compliance
Microsoft licenses
