A tailored, automation‑based system that streamlines project management
Key outcomes
The technical implementation of the new system was built on Microsoft Power Platform and designed to support TerraWise’s actual workflows.
Automated and intelligent workflows were developed in Power Automate based on the company’s own specifications and requirements.
Using Power Apps, user‑friendly applications were created that leverage data from SharePoint and ensure a simple and efficient user experience.
The challenge
TerraWise needed a new system to manage its many different projects and internal processes. Employees across six business units had widely varying needs for producing, accessing, storing, and sharing project information, and existing standard systems did not meet the organisation’s overall requirements. A value chain analysis was conducted to identify how a new system could support existing workflows through automation without changing well‑established processes. Ease of use was critical, as the solution also needed to work for employees with very limited IT experience
“Our goal from the very beginning was to build a business-driven system that is as easy to use as possible and that broadly meets the needs of our whole organization.”
“We spent three months building this analysis aimed at understanding the overall picture, after which we had a clear understanding of the needs the new system had to meet.”
“Even though the idea is for the system to be as easy to use as possible, training plays a critical role in the success of the project. A product like this is only as good as how people experience it, and users need to be able to get started effortlessly.”
The solution
TerraWise and Context& collaborated to specify and build a tailored system using Microsoft Power Platform. A detailed value chain analysis clarified organisational needs. The system emphasised ease of use, automation, and device independence, with technical details intentionally hidden from users. Power Automate was used to implement automated workflows, while PowerApps delivered custom applications using SharePoint data. The user interface ran in Microsoft Teams, and project workspaces were automatically provisioned. Training was provided personally rather than through mass sessions, ensuring users across six teams could adopt the system effectively. Development proceeded iteratively, with continuous communication between TerraWise and Context& to refine each component.
About TerraWise
TerraWise Oy is a Finnish construction company specializing in infrastructure and environmental services, primarily operating in the Helsinki and Tampere regions.
The result
The new system offered a clear and intuitive user experience with minimal clicks required to access essential information. Automation increased operational efficiency, and mobile‑optimised design supported usage across devices. Close collaboration enabled smooth progress despite the challenges of the COVID‑19 period. Personalised training supported adoption across teams with varying skill levels. TerraWise’s active involvement in defining needs played a key role in achieving a strong outcome.
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